Q1.  What is the payment policy?
The payment for every tenure is to be done in advance.
Q2.  Is there any security deposit for Stair Climbing Wheelchair?
There is no monetary deposit. However, in some case a dually signed will be required as 'security cheque'. The same will be returned after the equipment are returned in promised condition.
Q3.  Are there any additional charges?
The additional charges are made in case of mishandling or physical damage. However, any technical faults are taken care by company during the rental tenure.
Q4.  What is the return process?
The customer is required to make a request 1 week prior to the return date. In case of patient's demise, notice period of 3 days is applicable.
Q5.  In how much time the equipment will be picked once the return is requested?
The bed will be picked within 48 hours from the last date of use/return.
Q6.  Can we take wheelchairs to the park or outdoors?
Yes, we can take the wheelchair anywhere according to our needs. We have a wide range fulfilling every requirement according to person.
Q7.  Which wheelchair is best for a person weighing more than 100 kg?
Yes, we have a special kind of wheelchair designed to carry heavy-weight people. You can discuss the requirement at the time of rent / purchase.To know more call: 7087602000
Q8.  Do we need to pump the Tyres?
No, the new wheelchairs are designed without air tubes so you don't have to pump them to fill the air.
Q9.  Do you provide trial before buying or finalizing any wheelchair?
Yes, we have the try-and-buy option available with us. You can take the wheelchair on rent and buy the same later after the trial.
Q10.  Do you have a wheelchair for narrow bathroom doorways?
Most wheelchairs can't be taken into the toilet and you must consult our experts before buying to get the right advice. We have a narrow wheelchair option available with us to solve this problem. To know more call on 7087602000
Q11.  Can you buy second-hand wheelchairs?
Yes, we do buy second-hand wheelchairs. Before buying our technician will review the condition of the bed and accordingly the price will be decided.
Q12.  Do you have a Commode wheelchair for Indian Toilet?
Yes, we have wheelchairs designed according to Indian toilet needs.