Q1.  What is the payment policy for rentals?
The payments are done in advance, with a security deposit (Cash/ PDC - Post-Dated Cheque) equivalent to the cost of IV Stand. The security deposit is returned after the IV Stand is returned in promised condition.
Q2.  What are the modes of payment?
All modes of payment are acceptable: Cash, Credit Card, Debit Card, UPI, and Net Banking. The payments are prepaid for all our services.
Q3.  What is the payment mode?
All modes of the payments are acceptable: cash, credit card, debit card, UPI and net banking. All the payments are to be done in advance.
Q4.  Do you have second-hand IV Stand on sale?
Yes, we have used and new all types of IV Stand available with us. The second-hand IV Stand is charged based on its condition at the time of purchase
Q5.  What is the expected TAT for delivery?
The TAT is within 24 hours, but sometimes it may vary based on the location and availability of equipment.
Q6.  How is the equipment delivered/transported?
Transportation can be done both ways. The company can arrange for the transportation and the prices will be as per actual. Or you can arrange it on your own as well.
Q7.  How are the service and maintenance done for IV Stand on rent?
The company takes care of the servicing and maintenance of the IV Stand. The additional charges are made in case of mishandling or physical damage. However, any technical faults are taken care of by the company during the rental tenure.
Q8.  Is cheaper home care from Zorgers still reliable and high quality?
Yes. Zorgers prices care based on what's actually required, not a generic bundled package, and keeps costs down by hiring caregivers directly instead of going through multiple agency layers. Every caregiver is background verified and trained, with a dedicated care manager overseeing the family's care plan, so a lower price never means less supervision or lower-quality care. This is the same standard that has supported more than 10,000 families across North India over 12+ years.