Q1.  What is the payment policy?
The payment for every tenure is to be done in advance.
Q2.  Is there any security deposit for Resmed BiPAP?
There is no monetary deposit. However, in some case a dually signed will be required as 'security cheque'. The same will be returned after the equipment are returned in promised condition.
Q3.  Are there any additional charges?
The additional charges are made in case of mishandling or physical damage. However, any technical faults are taken care by company during the rental tenure.
Q4.  In how much time the equipment will be picked once the return is requested?
The equipment will be picked within 48 hours from the last date of use/return.
Q5.  Is there any discount for long duration?
The rent will be negotiated for the long duration use.
Q6.  What are the potential side effects of using a BiPAP / CPAP machine?
Common side effects of using a BiPAP or CPAP machine may include dry mouth, nasal congestion, and skin irritation. These side effects can usually be managed with proper mask fit, humidification, and regular cleaning.
Q7.  Will a healthcare professional be available to assist me during my Resmed BiPAP rental?
Yes, at the time of Resmed BiPAP handover / delivery, our technician will assist you with settings and daily take care steps.
Q8.  Can I purchase the Resmed BiPAP machine at the end of the rental period?
Yes, we have try and buy option available for our customers. You can get the more details about this from our sales expert at the time of Resmed BiPAP booking.
Q9.  What is included in the CPAP / BIPAP rental package?
It depends upon company to company of machine. Typically, a CPAP or BIPAP rental package will include the machine, tubing and humidifier.
Q10.  What is the difference between APAP, BiPAP, and CPAP?
In CPAP therapy, the machine works with one set pressure level that does not change at all during the night.In APAP therapy, your machine will be set to a pressure range (a minimum and maximum pressure). The amount of pressure that you receive at any given moment will be somewhere between those two numbers.In BiPAP therapy, your machine will not be set to deliver a range of pressures, but it will be set with two different pressures, one when breathing in, and a different one when breathing out.
Q11.  Can I get second-hand BiPAP and CPAP machines?
Yes, we do have second-hand machines.
Q12.  Can I use the washroom during the sleep test?
Yes, the equipment can stay attached to you if you need to get up at night for the washroom.
Q13.  Do I operate the machine myself during the sleep test?
At Zorgers we operate 2 levels of sleep test.In the basic level i.e. level 3 you can operate manually, the technician will come and complete process will be explained to you by the technician, also a video of the complete process will be shared and our team will be available for telephonic support.Whereas, in the Level 2, the technician will stay overnight to monitor the complete process
Q14.  Do you have a buy-back policy?
Yes, we have this policy in some cases where it depends on the equipment and its condition.